Future Opening: Service Technician & Warranty Coordinator
Full Time • Oklahoma City
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Opportunity for advancement
Service Technician & Warranty Coordinator
Location: Oklahoma City, OK
Company: Window World of Oklahoma City
Job Type: Full-Time | Monday–Friday, 40 hrs/week
Window World of Oklahoma City is a trusted leader in windows, doors, and siding. We’re dedicated to delivering outstanding customer experience from installation through long-term service and warranty care.
We’re seeking a Service Technician & Warranty Coordinator who will take ownership of our service operations—performing in-home service and warranty repairs while also coordinating scheduling, communication, and parts management to ensure every customer receives timely, high-quality support.
We’re seeking a Service Technician & Warranty Coordinator who will take ownership of our service operations—performing in-home service and warranty repairs while also coordinating scheduling, communication, and parts management to ensure every customer receives timely, high-quality support.
Key Responsibilities
· Perform residential window, door, and siding service and warranty repairs with professionalism and attention to detail.
· Serve as the main point of contact for all service and warranty requests.
· Schedule service appointments and coordinate routes efficiently.
· Communicate clearly with customers regarding appointment times, service updates, and expectations.
· Support service operations by managing parts, tracking repairs, and maintaining accurate service records.
· Ensure service materials and tools are organized and ready for daily jobs.
· Monitor key performance indicators (service completion rate, response times, customer satisfaction).
· Provide feedback and recommendations to improve service processes and customer experience.
Skills & Qualifications
· 2+ years of experience in home service, window/door installation, or related field (required).
· Excellent communication and customer service skills.
· Strong organizational abilities and comfort with scheduling and documentation systems (CRM, Excel, Microsoft).
· Knowledge of window and door repair, adjustment, and installation best practices.
· Ability to lift up to 50 lbs and work safely in residential environments.
· Problem-solving mindset and attention to craftsmanship.
· Forklift certification a plus (not required).
Why Join Us
· Competitive pay with steady Monday–Friday schedule (no weekends).
· Family-oriented culture that values quality, teamwork, and customer care.
· Opportunity to grow into service management or operations leadership.
· Employee discounts on products and services.
Apply today to join a company committed to quality, teamwork, and exceptional service.
Compensation: $20.00 per hour
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.
(if you already have a resume on Indeed)
Or apply here.
Staff members are treated like family
Salesmen are provided training and new leads on a daily basis
Installers are provided consistent, year-round work